"In meetings, I just never dare to stand up and say anything", "You just don't understand me!", "I'm really scared of this lousy conversation that's coming up in the company", "I can't talk to that bitch, she gets on my nerves really quickly", "I'd have to give a speech if I only knew how to prepare myself!" - We make such or similar statements dozens of times a day. Because communication may not be everything - but without communication everything is nothing. And because it is so important, I have produced a motivating, simple and entertaining 20-part video course that will help you to be prepared for difficult situations in the future! I slip into different roles.